Grow Your Business Faster with CRM

TMS Consulting offers a comprehensive CRM service, a state-of-the-art solution to stay connected to customers and potential customers, streamline processes, and improve profitability.

It’s time to connect your marketing, sales, commerce, service, and IT teams around every customer through TMS Consulting CRM integrated customer data platform. And making every interaction becomes automated, intelligent, and in real-time.

We have specialized solutions, designed in close collaboration with people working in your industry, to support the capabilities you most need to thrive and grow. And we have an extensive network of ecosystem partners offering apps and guidance to help you craft a truly customized experience.

Our CRM Packages

See our CRM packages, we tailored all of our services to be able to fulfill your business needs.

Basic

starts from

Rp135.000.000,-

includes

10 Licenses
Professional Edition

License + Support

Rp45.000.000 / quarter

Only Rp15.000.000 / month

License Only

Rp30.000.000 / quarter

Only Rp10.000.000 / month

features:

Advance

starts from

Rp225.000.000,-

includes

10 Licenses
Enterprise Edition

License + Support

Rp70.500.000 / quarter

Only Rp23.500.000 / month

License Only

Rp40.000.000 / quarter

Only Rp16.000.000 / month

features:

All Basic features +

Understand and have knowledge of your customers’ history and interests, and then you can begin to serve up experiences better tailored to their needs and elevate how they see your brand.

Marketing

Engage with customers more efficiently with data-first digital marketing.

Sales

Increase efficiency with sales automation, AI and data driven data intelligence.

Commerce

Commerce

Deliver and manage commerce your way — from discovery to delivery — efficiently.

Service

Make your customers’ lives easier. Provide consistent experiences from digital to the field.

CRM can future-proof your business

  • A unified CRM system can connect sales, marketing, and customer service to create a holistic view of a business’ customers.
  • Consumers expect real-time responses and interactions. A CRM that stores all these interactions, across devices and times, can improve the customer experience.
  • Quickly responding to customer requirements is key to their experience.

Hyper-personalisation can refer to actually customising products; offering particular products in particular locations based on what’s trending; leveraging omnichannel data to personalise communications; or real-time engagement.

  • Businesses can make smarter and faster decisions with help from Artificial Intelligence (AI)
  • Marketing AI can collate data from interactions to predict the messaging your customers will most likely respond to
  • A recent survey found that 72% of consumers and 83% of business buyers expect companies to use new technologies to create better experiences.
  • One out of three digital consumers in Southeast Asia will switch brands when they can’t find their preferred brands
  • 84% of customers say the experience that a company provides is as important to them as its products and services.
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Industries

Construction

Distribution

Heavy Equipment

Manufacture

Logistic

Retail

Mining

Finance

Telecommunication

Our Clients Testimonials

What our clients say about our integrated services and product offerings.
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Elizabeth Martin

Bank Indonesia

“We can't understand how we've been living without TMS."

Joni Valentino

Abadi Perkasa

“We can't understand how we've been living without TMS."

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Andi Suryawan

Telekom

“We can't understand how we've been living without TMS."

TMS Consulting is an official Salesforce Partner in Indonesia.

Salesforce is a customer relationship management solution that brings customers and companies together.

It’s one integrated CRM platform that gives all your departments – including marketing, sales, commerce, and service – a single, shared view of every customer.

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Trusted by 100+ businesses. Of all sizes. Worldwide.

TMS is an official Salesforce Partner that is trusted by corporations for providing platforms to manage their customers data inclluding Marketing, Sales, Service, and Commerce. 

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Success Story:
Privy Id

As one of the big player in digital trust managing over 1,800 enterprise customers in no easy task. Privy Id is looking at CRM solutions to improve their marketing activities.

01 Challenges

  • Their Sales team needs a platform that can be used to capture the sales process or Sales activity
  • Their Marketing Team needs a system that can improve prospect generation and carry out other marketing activities

02 Solutions

  • Marketing team can carry out customer journeys in Salesforce Pardot and  increase consumer engagement
  • Sales activity can be captured properly into the system
  • Prospect score / grade can help the Marketing Team in measuring prospect activity and prospect profiling
  • Marketing automation that can be programmed according to the needs of the Marketing Team

03 Growth

  • Improvement in terms of management and sales reporting.
  • Marketing Team can easily export their data and sales team gets notifications to check the leads or opportunity.

Start your journey with TMS.

We are here to assist your business to grow and thrive. If you are interested in any of our services/products and have a question about its features, trials or demo, pricing, or anything else, our team is ready to answer all your questions.