Upscale Your Customer Experience with
Deliver Smarter, Faster, and More Personalised Service.
Reduce costs and drive efficiency with Service Cloud
Scale every service process with automation.
Personalise every engagement with AI.
Connect service across channels in real time with Data Cloud.
NO MORE manual issue of ticket or case management
NO MORE inability to view customer service activities and report in real time
NO MORE delay in customer support management process
NO MORE hassle in having an integrated dashboard from various channels
Massive Opportunities For All Clients
empower agents to solve cases faster
support dost reduction
of lower cost volume by helping customers find answer quickly
- Needs to automate their commercial customer service processes
- Needs to centralised monitoring & interaction in one platform
- Integrated collaboration platform for customer commercial support
- Improved process by using process automation
- Upgrade customer service with Salesforce Omni Channel
- Gather integrated report & dashboard
- Improvement in contact center workflow
- Easy to monitor from all channels
- Improved accurate reporting
Trusted by 100+ businesses. Of all sizes. Worldwide.
TMS is an official Salesforce Partner that is trusted by corporations for providing platforms to manage their customers data inclluding Marketing, Sales, Service, and Commerce.
TMS Consulting is an official Salesforce Partner in Indonesia.
Salesforce is a customer relationship management solution that brings customers and companies together.
It’s one integrated CRM platform that gives all your departments – including marketing, sales, commerce, and service – a single, shared view of every customer.