Grow Your Business Faster with CRM
TMS Consulting offers a comprehensive CRM service, a state-of-the-art solution to stay connected to customers and potential customers, streamline processes, and improve profitability.
It’s time to connect your marketing, sales, commerce, service, and IT teams around every customer through TMS Consulting CRM integrated customer data platform. And making every interaction becomes automated, intelligent, and in real-time.
We have specialized solutions, designed in close collaboration with people working in your industry, to support the capabilities you most need to thrive and grow. And we have an extensive network of ecosystem partners offering apps and guidance to help you craft a truly customized experience.
Understand and have knowledge of your customers’ history and interests, and then you can begin to serve up experiences better tailored to their needs and elevate how they see your brand.
Our CRM Packages
See our CRM packages, we tailored all of our services to be able to fulfill your business needs.
*price per month (license only)
Salesforce Whitepapers
Download and learn how Salesforce can empower your business with top of the class innovation and platform solutions
Fintech
Consumer Goods
Insurance
Logistic & Transportation
CRM can future-proof your business
- A unified CRM system can connect sales, marketing, and customer service to create a holistic view of a business’ customers.
- Consumers expect real-time responses and interactions. A CRM that stores all these interactions, across devices and times, can improve the customer experience.
- Quickly responding to customer requirements is key to their experience.
Hyper-personalisation can refer to actually customising products; offering particular products in particular locations based on what’s trending; leveraging omnichannel data to personalise communications; or real-time engagement.
- Businesses can make smarter and faster decisions with help from Artificial Intelligence (AI)
- Marketing AI can collate data from interactions to predict the messaging your customers will most likely respond to
- A recent survey found that 72% of consumers and 83% of business buyers expect companies to use new technologies to create better experiences.
- One out of three digital consumers in Southeast Asia will switch brands when they can’t find their preferred brands
- 84% of customers say the experience that a company provides is as important to them as its products and services.
Industries
Construction
Distribution
Heavy Equipment
Manufacture
Logistic
Retail
Mining
Finance
Telecommunication
Success Story:
Business Challenges
- Needs an integrated platform for all sales process and activities
- Needs to have a holistic system for managing all data
- Needs to automate sales and marketing data and activity
Proposed Solutions
Implementing Salesforce Sales Cloud and Salesforce Pardot for:
- Contact mapping and data management of potential consumers digitally
- Utilising CPQ implementation
- Lead management for prospect profiling and acquiring
- Customised marketing automation to increase consumer engagement
Key Results
- Improvement in marketing and sales management & reporting
- Effortlessly acquiring reliable first-data customer database
- Faster approval process by system
- An increased systematic process to manage all leads
TMS Consulting is an official Salesforce Partner in Indonesia.
Salesforce is a customer relationship management solution that brings customers and companies together.
It’s one integrated CRM platform that gives all your departments – including marketing, sales, commerce, and service – a single, shared view of every customer.
Trusted by 100+ businesses. Of all sizes. Worldwide.
TMS is an official Salesforce Partner that is trusted by corporations for providing platforms to manage their customers data inclluding Marketing, Sales, Service, and Commerce.
Start your journey with TMS.
We are here to assist your business to grow and thrive. If you are interested in any of our services/products and have a question about its features, trials or demo, pricing, or anything else, our team is ready to answer all your questions.
