Salesforce in the Era of Intelligent CRM
In 2026, customer relationship management has moved far beyond basic contact databases and sales tracking. Modern CRM platforms are now expected to unify data, automate decision-making, and deliver intelligent customer experiences at scale. As the global CRM market leader, Salesforce continues to shape how organizations interact with customers through advanced cloud and artificial intelligence capabilities. […]
Nickel Oversupply in 2025: Challenge or Opportunity for Indonesia’s Industry?
The global nickel market is projected to face a significant oversupply in 2025. According to the International Nickel Study Group (INSG), the market is expected to record a surplus of approximately 198,000 metric tons, as global primary nickel production reaches 3.735 million metric tons, exceeding estimated global consumption of 3.537 million metric tons. This imbalance […]
How Salesforce Sales Automation Helps Teams Sell Faster and Smarter
In today’s competitive business landscape, customers have higher expectations than ever before personalized experiences, faster responses, and seamless communication across channels. Yet many sales teams are stuck in manual workflows, scattered data, and inconsistent follow-ups, slowing productivity and revenue growth. This is where Salesforce sales automation, delivered with expert implementation support from TMS Consulting, makes […]
Go Digital with HSE+: Making Workplace Safety Faster and Smarter
In fast-moving industries like mining, plantation, and manufacturing, safety isn’t just a rule it’s a responsibility. But here’s the reality: many companies still manage their Health, Safety, and Environment (HSE) processes using manual spreadsheets, WhatsApp reports, and paper-based permits. Where every second matters, this old approach slows everything down. It’s time to move from manual […]
Turning Strategy into Results with Planview’s PPM
In an era where every business strives to do more with less, strategy alone isn’t enough execution is what truly defines success. Many organizations struggle to connect strategic goals with operational execution, often leading to missed deadlines, resource overload, and limited visibility across projects. That’s where Planview, powered by TMS Consulting, comes in bridging strategy […]
How Document Management Systems Empower Modern Teams
In today’s fast-paced digital environment, managing documents across teams, projects, and departments can be overwhelming. Files are scattered across drives, approvals get delayed, and version control becomes a nightmare. That’s where digital document management systems (DMS) like Docuflo step in, simplifying, streamlining, and scaling operations for better flexibility and control. According to Gartner, organizations waste […]
How AI Email Marketing Is Transforming Engagement
In an era where inboxes are flooded and consumer attention is scarce, leveraging artificial intelligence in email marketing is no longer a “nice to have” it’s becoming a competitive necessity. According to Salesforce, “AI in email marketing uses machine-learning algorithms to personalize content, optimize send times, and segment audiences.” Why AI Matters in Email Marketing […]
BREWING WITH SALESFORCE
Unlocking Business Growth with Salesforce Financial Services Cloud Event Highlight: BREWing with Salesforce Unlocking Business Growth with Salesforce Financial Services Cloud What a productive and inspiring session! On 5 November 2025, TMS Consulting hosted BREWing with Salesforce, an exclusive session designed to explore how Salesforce Financial Services Cloud empowers financial institutions to strengthen relationships, optimize […]
Why Omni-Channel Customer Experience Still Matters
In an era where customers interact through social media, email, chat, and other digital platforms — sometimes all in a single day — managing these touchpoints separately is no longer sustainable.Modern consumers expect continuity, personalization, and instant response across every channel they use. In an era where customers interact through WhatsApp, Instagram, email, and live […]
Personalization is Everything: How to Win Customers with First-Party Data and RFM
Personalization Is No Longer Optional In today’s fast-paced digital world, customers expect the same thing you experience when scrolling through your FYP: content that feels tailor-made just for you. McKinsey reports that 71% of consumers expect personalized interactions—and 76% get frustrated when they don’t get them. This isn’t magic—it’s personalization. For businesses, delivering personalization is […]
