2025’s Biggest Customer Experience Trend: Personalization Through AI & Data

Introduction As we step deeper into the digital age, customer expectations are evolving faster than ever. In 2025, one trend stands out above all in the realm of customer experience (CX): personalization through AI and data. Today’s consumers demand not just service—but service tailored to them. Companies that fail to meet this demand risk losing […]

Succeed with ProTrac: More Than a Tool, Your Key to Business Success

8 out of 10 companies using accurate and precise data analytics have experienced positive impacts on their business performance. According to a study by Psico-Smart, 79% of organizations embracing real-time analytics reported improved business outcomes, with an average revenue growth of 15% within just one year. TMS Consulting provides expert solutions like ProTrac to help […]

ProTrac: Built to #OPTIMIZE Your Business

The #OPTIMIZE Mindset: Productive and Efficient, Why Not Both? According to 6Sigma.us, businesses that focus on operational improvement can achieve dramatic results: 25% productivity gains and 20% cost savings. But the real question is—how can you achieve both at once? The answer is simple: the right system. Meet ProTrac: One Dashboard, Total Control Have you […]

Accurate and Precise Monitoring with ProTrac: Unlocking Your Business Potential

64% of Companies Agree: Real-Time Data Is the Key to Business Success A recent study by WashMetrix revealed a critical insight: 64% of companies acknowledge that monitoring data with accuracy and precision is essential to achieving their business goals. In today’s fast-paced markets, speed and accuracy in decision-making are paramount. Delayed or inaccurate information can […]

Driving Sustainability with Green Ledger and Cloud ERP

The Green Ledger: A New Era in ESG Reporting As climate change escalates, businesses face rising operational and regulatory risks. Carbon taxes, ESG mandates, and stakeholder demands are no longer optional. To stay compliant and competitive, companies must evolve their sustainability strategy—and data accuracy is at the heart of that evolution. Enter the green ledger: […]

The Future of Supply Chains Through Digital Transformation

The COVID-19 pandemic was a wake-up call for companies around the world. In Indonesia and beyond, it exposed the vulnerability of traditional supply chains—delays, stock shortages, and a lack of visibility that disrupted operations across industries. To stay competitive, companies must now rethink how they manage and secure their supply chain operations. Digital transformation is […]

TMS Consulting Resmi Raih Sertifikasi Internasional ISO 9001:2015

PT Trimitra Sistem Solusindo (TMS Consulting) resmi memperoleh sertifikasi internasional ISO 9001:2015 sebagai bentuk pengakuan atas komitmen perusahaan dalam menjaga kualitas dan efektivitas operasional secara menyeluruh. Sertifikasi ini diperoleh pada Februari 2024 setelah melalui proses audit menyeluruh oleh lembaga sertifikasi independen. ISO 9001:2015 merupakan standar manajemen mutu internasional yang memastikan sebuah organisasi mampu menyediakan produk […]

Service Cloud Ensures Faster, Smarter Resolutions

Today’s customers expect fast, intelligent, and effortless support. When businesses fall short, they risk losing customer loyalty—and revenue. That’s why more companies are turning to Salesforce Service Cloud to deliver faster, smarter resolutions. At TMS Consulting, we specialize in implementing Service Cloud to help organizations transform customer support into a competitive advantage. With proven experience […]

ERP Solutions to Minimize Downtime

Unplanned downtime doesn’t just disrupt daily operations — it can lead to serious financial losses. In the short term, companies face reduced productivity and revenue loss. Over time, these disruptions can damage customer trust, strain supplier relationships, and increase recovery costs. That’s why investing in an ERP system to reduce downtime is no longer optional […]

Manufacturing 4.0: How SAP S/4HANA Drives the Future of Operations

In the era of rapid technological advancement, Manufacturing 4.0—often referred to as the Fourth Industrial Revolution—has emerged as a transformative force in the industrial sector. This new paradigm integrates digital technologies into manufacturing processes, enhancing efficiency, agility, and responsiveness. As a SAP Gold Partner, TMS Consulting empowers businesses to transform their manufacturing operations with SAP […]