Communication Automation
TMS Consulting’s Communication Automation is a most comprehensive omnichannel communication platform to leverage businesses in their day-to-day communication activities.
Communication Automation enables businesses to create, manage, and send communications to whomever they need to effortlessly and efficiently, all through an integrated and centralized interface.
Whether you’re trying to improve the quality of existing channels like SMS, Voice or Email — or adopting new ways of communicating through WhatsApp, Instagram Direct or Google Maps — we manage the complexity for you.
Better experiences at every step of the customer journey
Marketing
Marketing messages, push notifications, order updates, delivery alerts and more.
Sales
Two-way messaging, one-click video meetings and appointment booking.
Customer Support
Inbox, call-to-chat deflections, IVRs, chatbots and more.
Account Security
Multi-Factor Authentication via SMS, Voice, WhatsApp and Email.
Better experienced at every step of the customer journey
Improve every interaction – from personalized support and custom notifications to optimized authentications and video meetings.
Inbox
Free, omnichannel customer support and engagement
Flow Builder
Drag-and-drop experience creation and data automation
Video Scheduling
One-click video meeting platform with 24 sessions
Omnichannel Widget
Add omnichannel communication to any webpage
MessageBird
The Omnichannel Communication Toolbox
TMS has been approved as a MessageBird Official Partner in Indonesia.
